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FAQs

Results with Obvi products may vary from person to person as everyone's body reacts differently. However, we generally recommend using our products consistently for at least 30 days to begin seeing and feeling the benefits. It's important to remember that a healthy diet and lifestyle can also play a significant role in achieving the desired results.

If you're looking for real-life testimonials and encouragement, our Obvi Community on Facebook is a vibrant place where customers share their experiences, ideas, and results. We also have recipe albums available for easy reference to help incorporate Obvi into your daily lifestyle.

Be strong, be beautiful, be you.

Thank you for your question regarding your Burn Elite order! 

We request 48 business hours (or two business days) to process orders! 

Once your order has been dispatched, we will send you a shipping confirmation email. This email will contain all the necessary tracking information to help you follow the progress of your shipment until it arrives at your doorstep.

If you have chosen a special shipping option such as same-day or priority shipping and experience a delay, our policy is to ensure that we refund any of those additional shipping costs you may have incurred due to the delay.

Please be on the lookout for our shipping confirmation email, and we apologize for any inconvenience caused by the delay. Your patience and understanding are greatly appreciated, as we do our best to fulfill your order promptly.

Keep Glowing and Sparkle Wherever You Go!

We request 48 business hours (or two business days) to process orders! 

If you have paid for priority or same day shipping and there is a delay beyond the anticipated time frame, we will refund the shipping cost as a courtesy. We understand that receiving your orders promptly is important to you, and we apologize for any inconvenience caused. Remember, your tracking information should be available the day after your order ships, allowing you to follow its progress. Thank you for your patience and understanding!

Be strong, be beautiful, be you.

If your order hasn't arrived within the expected delivery time, please check your order's shipping status with the tracking information provided. It is important to note that while shipping estimates such as '5-day shipping' are given, they refer to the time required to ship out the product and not necessarily the delivery time. If the tracking information shows that the package has been delivered but you have not received it, please confirm that the shipping address provided is accurate. If any issues arise or the package is not delivered as per the tracking status, kindly reach out to our customer service team for assistance.

Once your order has shipped, you should receive a tracking link via email. You can use this link to track the progress of your order's delivery right to your door. 

Also, you can click on "Track and Manage my orders" to see it's status. 

If you haven't received a tracking link or if you're unable to track your order, please contact our customer service team with your order number for further assistance.

If you notice that your shipping address is incorrect on your order, please contact our customer service team as soon as possible with the correct address details. If the order has not yet been dispatched, we will update the address for you. If the order has already been shipped, we will arrange for a reshipment to the corrected address once we confirm the details with you.

If the tracking information indicates that your package has been delivered but you have not received it, please get in contact with our customer service team. It's important to provide your order number when reporting this issue. We will investigate the discrepancy and work to resolve the situation as promptly as possible.

If your order has already been processed or shipped, we are unable to cancel it at that time. However, once you receive your order, you may be eligible for a return or exchange if you follow our guidelines. We understand that situations can change, and we strive to provide flexibility wherever possible.

In some cases where the order has not yet been processed or shipped, we may be able to cancel your order. We suggest you get in touch with us immediately upon deciding to cancel, and provide your order number for swift assistance.

We apologize for any inconvenience this may cause and appreciate your understanding. Should you have any further questions or concerns, please do not hesitate to contact us.

Many customers practice intermittent fasting and take our Burn capsules on an empty stomach with no issues. 
However, we understand that not everyone's body will react the same. Listen to your body, see how you feel, and adjust accordingly.

If you find that you've been charged for a subscription or a product you did not agree to purchase, please contact our customer service team with your order number and details regarding the charge. We will look into the matter to ensure any errors are corrected and will work with you to resolve any issues related to unintended charges or subscriptions.

To cancel an order, please contact us immediately with your request. Providing your order number and any relevant details will expedite the process. If the order has not yet been processed or shipped, we will do our best to cancel it for you.

In the event that your order has already been processed and is in transit, unfortunately, we will not be able to cancel it. In such cases, you may still have the option to return the item once you receive it, depending on its eligibility for return or exchange under our policies.

Once a subscription order has been placed, cancellation may not be available depending on the stage of processing. To manage your subscription or if you wish to attempt to cancel an upcoming subscription order, please contact our customer service team with your order details, and we will assess if cancellation is possible. If a subscription order has already been processed, we invite you to reach out to us upon receipt of the order to discuss any concerns or to explore available return or exchange options.

If our customer service team determines that your order may be lost in transit, we will request you to confirm the complete and correct shipping address. Once we have verified the address and the status of the shipment, we will work on a solution, which may include reshipping the order to the correct address or discussing alternative resolutions with you.

If you are eligible for a refund or need to return an item, please send in a refund request form. If your refund or shipping label is delayed, contact our customer service team with your email and order number. We will review your request and provide the necessary documents and information to process your return or refund as quickly as possible.

We understand that accidental orders can happen, and in certain situations, if the order has not yet processed or shipped, we can assist you in cancelling your order. It's important to contact us as soon as possible with your order details to increase the chances of successfully cancelling your order before it's too late.

If the order has already been processed or shipped, we are unable to cancel it. Upon receiving the item, you may be eligible for a return or exchange. We recommend reviewing our return policy or reaching out to our customer service team for assistance on how to proceed with a return or exchange.

Your health and safety are of the utmost importance to us, and we will prioritize the cancellation of orders for medical reasons or when a product's components are unsuitable for you. If your order has not yet been processed or shipped, please contact us immediately with your order number and the specific reasons for cancellation. Our team will work diligently to cancel your order and issue a refund where applicable.

If you find out that a product is unsuitable after the order has been processed or shipped, we encourage you to reach out to our customer service team upon receipt of the order to discuss return and refund options that might be available to you.

We understand that everyone loves a good discount. However, our policy allows for only one discount code to be used per order. This means that if a discount has already been applied to an item or if there's an ongoing promotion, additional discount codes cannot be stacked on top of existing discounts. Our promotions and discounts are designed to be fair and accessible to all customers.

If you encounter any issues with applying a discount code to your order, please make sure it is not combined with another offer and that the code has not expired. If you're still experiencing difficulties, reach out to our customer service for assistance.

The main difference between burn and burn elite is the cutting-edge ingredient GreenSelect Phytosome, a scientifically proven compound derived from green tea.

Burn Elite is for individuals looking to take their weight loss efforts to the next level. If you are someone who is active daily, eating in a calorie deficit, then the Burn Elite will work well for you.

If you are someone with a less active lifestyle then the Burn is a great introduction product to kick off your weight loss journey.

While we don’t recommend taking the product at the same exact time, you can fit both into your regime. On days you are active, take Burn Elite, on days you are a bit slower, take Burn.

If you have taken Burn for a while and have seen results plateau, Burn Elite is perfect to upgrade your routine.

Yes. You can take Burn Elite with all of our other products, with the exception of our regular Collagenic Burn capsules. 

We don't recommend you take them on the same day. Collagenic Burn is for less active days and Burn Elite is for your more active days. You can alternate days but don't take them on the same day.

Non Active Days: For Collagenic Burn we recommend that you start off slow with 1 capsule at breakfast time and 1 capsule at lunch time. Then as your body adjusts increase to 2 at breakfast time and 2 at lunch time. Try to not take after 2 pm so that it doesn't interfere with your sleep and drink lots of water as it is a natural diuretic.

Active Days: For Burn Elite you take 1 capsule at breakfast time and 1 capsule at lunch time. Also, try to not take after 2 pm so that it doesn't interfere with your sleep and drink lots of water as it is a natural diuretic.

We recommend you take 1 at breakfast time and 1 at lunch time. Remember to drink lots of water. Paired with a healthy lifestyle, burn can help accelerate metabolism and support healthy weight loss!

No. We do not recommend taking more than the recommended 2 capsules a day. The “Do No Exceed 4” notation on the label is not a suggestion, but a warning. 

Yes. There is 119 mg of caffeine for the daily serving. That is 59.5 mg of caffeine per capsule. The daily dose is equivalent to drinking  a medium cup of coffee a day.

That depends on your caffeine sensitivity. We have many customers that take Burn Elite and still enjoy their coffee daily. Listen to your body, see how you feel and adjust accordingly.

That depends on your caffeine sensitivity. The daily dose is equivalent to drinking  a medium cup of coffee a day. Listen to your body, see how you feel and adjust accordingly.

We haven't seen any complications with our customers that take our Burn Elite and their medications. However, we understand that everyone's health situation is different from each other. We always recommend talking to your physician/specialist before talking if you have any concerns.

Again, we understand that everyone's health situation is different from each other. We always recommend talking to your primary physician/specialist before talking if you have any concerns.

Yes, absolutely! Men can take all our wonderful products.

No. We don’t recommend taking it if you are pregnant or breastfeeding. The ingredients and stimulants are not suitable for a developing or growing baby.

Yes. However, once you conceive we recommend discontinuing for the above questions reasons.

When using our Burn Elite, it's important to increase your water intake, incorporate a healthy diet. One with lean proteins, fibrous fruits and vegetables and complex carbs. Being in a caloric deficiency and daily exercise will also help reach your goals!

Some see results as soon as 2 weeks and others 6-8 weeks. It all depends on consistency, how  well your body adjusts and on your health habits. Also it's important to drink lots and lots of water! 😉

It took years for your body to get used to your habits and to get to where it is now. Give your body some time to adjust to new habits. It's recommended to be consistent for 90 days to see your results.

Check out this informative post:

https://www.facebook.com/groups/obvicommunity/permalink/1380882329235245/?mibextid=K35XfP&rdid=5M9KcBqRKB0w8JLk

This means that your metabolism is kicking in. Unfortunately, for some people it can cause hunger. Take this as an opportunity to improve your diet and incorporate Detox, Burn Fast and or Guilt Free to help you get through this adjustment period. This will pass. Hang in there!

Yes. We have many customers that practice intermittent fasting and take our Burn capsules on an empty stomach with no issues. However, we understand that not everyone's body will react the same. Listen to your body, see how you feel and adjust accordingly.

A side effect that can happen is a mild headache. This is caused by dehydration. Burn Elite is a natural diuretic and it is important to keep hydrated. Drinking plenty of water can help alleviate any headaches.

Yes!

No. The capsules are made from Pork Gelatin. However they can be opened and mixed in with some sort of food, such as apple sauce, yogurt, smoothies, etc.

Yes. We suggest opening them up and having the contents with some sort of food, such as apple sauce, yogurt, smoothies, etc. 

Ingredients & Mixture

Yes Obvi is dairy free!


Yes Obvi is keto friendly!

All flavored collagens have ZERO grams of sugar!

No, it is not, as it’s sourced from beef. As of right now, we have yet to find a known source of vegan collagen.

There are multiple ways to enjoy our collagen! You can EAT, DRINK, or BAKE with it. Add one heaping scoop with 8 ounces of water or milk into your daily smoothie. 
Add to pancakes, oatmeal, cakes or cookies, and much more!


Obvi “Clean Label” products are formulated with absolutely no artificial sweeteners, colors, preservatives, or fillers. Made with gluten-free and non-GMO ingredients.

Collagenic Burn Elite

The main difference between Burn and Burn Elite is the cutting-edge ingredient GreenSelect Phytosome, a scientifically proven compound derived from green tea. 

Studies show that oral consumption of 150 mg of Greenselect Phytosome® twice daily, combined with a reduced calorie diet resulted in an average of over 30 pounds weight difference in 90 days.

Burn Elite contains the same level of caffeine as our burn capsules BUT the formula is stronger and it's a more premium product.

The fusion of GreenSelect Phytosome and collagen creates a synergistic effect, enhancing the overall effectiveness of the product. 




Burn Elite is for individuals looking to take their weight loss efforts to the next level. If you are someone who is active daily, and eating in a calorie deficit, then the Burn Elite will work well for you.

If you are someone with a less active lifestyle then the Burn is a great introduction product to kick off your weight loss journey.

While we don’t recommend taking the product at the same exact time, you can fit both into your regime. On days you are active, take Burn Elite, on days you are a bit slower, take Burn.

If you have taken Burn for a while and have seen results plateau, Burn Elite is perfect to upgrade your routine.

For Burn Elite, we recommend 2 capsules per day: 

  • 1 capsule at breakfast time 
  • 1 capsule at lunchtime.

Pregnancy and Breastfeeding

This is a great question. We don't recommend taking Collagenic Burn, Burn Elite, Stim Free Collagenic Burn Powder, Detox, Lust, Hello & Goodbye, Beauty Sleep, when pregnant or breastfeeding.


The Obvi products safe for breastfeeding and pregnant mommas are the following:


More Than Collagen/Super Collagen Protein: Nutrition plays a strong role in bone building and retention at all times, especially during pregnancy and while breastfeeding. Research shows that hydrolyzed collagen has properties which support bone health through stimulation of bone-forming cells and optimal calcium absorption.


Super Food Pinks: Obvi Pinks SuperFood & Immunity Blend is a delicious adaptogenic, anti-inflammatory, immunity boosting, pink superfood blend containing 35 Revitalizing Superfoods and your essential daily nutrition needs in one simple, refreshing pink lemonade flavored scoop! It'll help restore your Gut, fuel your body with rich antioxidants, & reverse the aging process all while improving your energy levels with our Pinks- SuperFood & Immunity Blend. 

If you have any further concerns, we always recommend that you speak to your doctor first.






More Than Collagen/ Super Collagen Protein

Results may vary, but early results can be seen in as early as 2 weeks.

Collagen is the most abundant protein in your body, accounting for about a third of its protein composition. It's one of the major building blocks of bones, skin, muscles, tendons and ligaments. Collagen is also found in many other body parts, including blood vessels, corneas and teeth. You can think of it as the "glue" that holds all these things together. Sounds important, right? Well that’s because it is. As you age, your body produces less and lower-quality collagen.The best source of fueling your body with excess collagen is from Animal products such as bone broth, gelatin, chicken skin and pork skin which are very high in collagen. Studies have shown, supplemental collagen may help improve skin texture and muscle mass and reduce osteoarthritis pain along with many other benefits.

The More Than Collagen and Super Collagen Protein can be taken at any time and up to 3 times a day.

Community

Obvi Community: http://myobvi.com/group 

You can find tons of ways you can enjoy your Obvi, along with connecting to other Obvi customers. It's a great place to bounce off ideas, tips, tricks, and everything Obvi. We even have recipe albums for easy reference! 🙂

Obvi Collagenic Burn Capsules

For Collagenic Burn Capsules we recommend that you start off slow with 1 capsule at breakfast time and 1 capsule at lunchtime. 

Then as your body adjusts increase to 2 at breakfast time and 2 at lunch time. 

*Try to not take it after 2 pm so that it doesn't interfere with your sleep and drink lots of water as it is a natural diuretic.

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